We seek professionals interested in taking part in a quality evaluation worldwide tourism services and communications company. Booking management (altering, cancelling or creating new reservations), registering contacts and client information according to the work procedures, offering information, solutions and advising customers regarding the company’s services.
Do you want to have more knowledge in this field and improve your skills? This job is for you!
As a Customer Service Advisor, you will passionate about providing support, building rapport & establishing trust with customers, work professionally & efficiently dealing with customers in order to maintain & drive great results in customer service. You will communicate with customers through a variety of platforms, which will include email, chat, social media & voice.
To succeed in the role, you will need excellent communication skills, both oral and written and be able to deal with a wide variety of customers. You will be passionate about this organisation and excel in demonstrating this through the work that you produce.
We require people with the following profile:
- Native level of French
- Good knowledge of English language (B2+)
- Great communication & soft skills
- Computer knowledge
- Work experience in customer support will be considered as an advantage
This project will start in March but we have other projects available for February and April if this one doesn’t suit you.
The client provides you a relocation package:
- Traveling cost refunded after competition of the 3rd month of work
- Monthly accommodation allowance paid monthly for the first 3 month
- Attractive monthly salary
- Meal allowance every month
- Performance bonus every month
- Monthly language bonus every month
- Private Health Insurance applicable after 6 months
- CDI Contract
- Initial training fully paid by the company
- Continuous training and development
Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.