We invite you to become a team member of a leader in high-value global business services that partner, with its clients, to deliver end-to end customer engagement services, technology innovations, analytics, process optimization, and business improvements.
The global business services firm transforms the customer experience and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.
Based in 24 countries with a staff of more than 54,000 who speak 40+ languages, our client offers industry expertise in 10 industries:
Are you worried about the relocation? The company itself helps you with everything:
- Traveling cost refunded after competition of the 3rd month of work
- Monthly accommodation allowance paid monthly for the first 3 months
- Attractive monthly salary – €1, 627/month (paid 14 months)
– Performance bonus every month
– Monthly language bonus every month
– Project bonus every month
- Meal allowance every month – €157/month (paid 14 months)
- Loyalty bonus every 3 months – €300
- Private Health Insurance applicable after 6 months – In house Dr. Available to you until then
- Permanent Contract
- Initial training fully paid by the company
- Continuous training and development
- Communicate with customers by phone, email and online to provide exceptional service
- Establish a relationship with customers to help them with their inquiries, in particular: taking orders, product information, monitoring of deliveries, returns, …
- Discuss new products and manage multiple tasks to quickly resolve customer queries
- Identify ways to improve processes to improve sales, brand loyalty, service and customer experience
- Update systems with information and help marketing, retail and other teams improve service and customer satisfaction
- Fluent German and English (written and spoken)
- Good computer skills
- Valid Work Visa for Portugal / EU Passport
- Ability to resolve conflict and diffuse tension.
- Strong time management skills.
Some average prices:
- Transport Monthly Pass in Portugal – €37
- Rent per month (1 bedroom) City Centre – €629
- Rent per month (1 bedroom) Outside City Centre – €460
- Meal, Inexpensive Restaurant – €7.50
If you are ready to go on an adventure, send us your CV and we will call you with pleasure to present everything in detail.