• Full Time
  • Athens, Greece
  • This position has been filled

We invite you to become a team member of a leader in high-value global business services that partner, with its clients, to deliver end-to end customer engagement servicestechnology innovationsanalyticsprocess optimization, and business improvements. 

The global business services firm transforms the customer experience and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. 

Based in 24 countries with a staff of more than 54,000 who speak 40+ languagesour client offers industry expertise in 10 industries: 

Are you worried about the relocationThe company itself helps you with everything: 

  • Traveling cost refunded after competition of the 3rd month of work 
  • Monthly accommodation allowance paid monthly for the first 3 months 

On offer: 

  • Attractive monthly salary – €1, 627/month (paid 14 months) 

       Performance bonus every month 

       Monthly language bonus every month 

       Project bonus every month 

  • Meal allowance every month – €157/month (paid 14 months) 
  • Loyalty bonus every 3 months – €300 
  • Private Health Insurance applicable after 6 months – In house Dr. Available to you until then 
  • Permanent Contract 
  • Initial training fully paid by the company 
  • Continuous training and development 

 

The missions: 

  • Communicate with customers by phone, email and online to provide exceptional service 
  • Establish a relationship with customers to help them with their inquiries, in particular: taking ordersproduct informationmonitoring of deliveriesreturns, … 
  • Discuss new products and manage multiple tasks to quickly resolve customer queries 
  • Identify ways to improve processes to improve sales, brand loyaltyservice and customer experience 
  • Update systems with information and help marketing, retail and other teams improve service and customer satisfaction 

Your profile: 

  • Fluent German and English (written and spoken) 
  • Good computer skills 
  • Valid Work Visa for Portugal / EU Passport 
  • Ability to resolve conflict and diffuse tension. 
  • Strong time management skills. 

 

Some average prices: 

  • Transport Monthly Pass in Portugal – €37 
  • Rent per month (1 bedroom) City Centre – €629 
  • Rent per month (1 bedroom) Outside City Centre – €460 
  • Meal, Inexpensive Restaurant – €7.50 

 

If you are ready to go on an adventuresend us your CV and we will call you with pleasure to present everything in detail.