Working in the beautiful Greece capital and meeting new people is an experience that many people are looking to have.
You could be the next one! Do you want to apply your skills in a company recognized internationally?
Join a young, dynamic and multicultural team in a bright and modern call centre!
Join the Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!
- Communicate through chat & phone with subscribers
- Answer how-to questions about payment
- Troubleshoot streaming and content issues
- Assist subscribers with how-to questions & navigating on the given application
- Responsible for providing professional advice on tariffs and on current TV, telephony and internet services
- Responsible for the use of different office tools (MX Excel, Salesforce) to interact with customers and complete the sale
- Responsible for ensuring the customer is 100% satisfied
- Responsible for dealing with customer’s queries regarding invoices, contracts and deliveries
- Responsible for convincing the customer to upgrade their contracts to increase the company’s revenue
- Flight ticket paid upfront
- Collection from the airport on arrival
- Two weeks hotel accommodation
- Competitive Salary and Career Progression
- Two additional salaries per year (1 full for Christmas, ½ for Easter and ½ for Summer holidays)
- Performance bonus
- Meal Vouchers
- Native Dutch and fluency in written and spoken English (B2);
- National College Certificate;
- Reliable, autonomous and very disciplined;
- Confident and organized;
If you think it’s time for you to get out of your comfort zone, then do not wait, send your resume!