New challenge for Dutch speakers in Lisbon as Customer Service Agent
Do you enjoy a charming city really busy full of tourists? Are you into sports events? Why don’t you make this funny task become your lifetime job? Grab the chance for a life changing job in the sunny Lisbon.
CUSTOMER SERVICE is going to be your role, and we expect you to:
Be fluent in Dutch (Native level) and English
High school diploma required; college degree is a plus
Knowledge of MS Office and basic use of voicemail and electronic mail systems
Excellent communication skills and superior listening skills
Creative decision making skills and proven ability to work independently
We offer a very competitive salary and…:
Free accommodation available to Lisbon in company owned rooms.
Initial flight will be refunded;
Office in the center of Lisbon and additional activities covered if interested (language lessons, sports, etc.)
Your core tasks:
Contact new and existing customers via telephone and email on a daily basis, identify sales opportunities
Acquire new advertisers within the small and medium business (SMB) space
Consult with clients to provide the best solution for their business goal
Qualify business to be handed over to a team of skilled account managers with the goal to increase the customer’s revenue
Use existing client data to provide custom recommendations tailored to client goals
Use a variety of tools including MS Excel, Salesforce and others to research, communicate and sell to the customer
Our Client, is a leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs.