Embrace a new career working for Our client in Essen, Germany speaking your native Swedish. Our client is one of the leading companies in providing professional customer care in Europe. More than 5,500 service professionals at 18 locations in 8 countries provide international customer service solutions at the highest level.
Location: Essen, Germany
Role: Back office employees (m/f) with fluent Swedish
Overview of tasks:
Online content management and quality assurance;
Review user requests and reported contents according to guidelines;
Research and solve challenges related to account usage;
We are looking for:
Customer Support Advisor / Technical Support Advisor
Fluent Swedish in spoken and written;
Very good English skills;
Affinity with online media and social networks;
Strengths in efficiency, accuracy and empathy;
Cultural awareness for political and social situations;
Goal-oriented work approach and flexibility;
Excellent communication skills;
Attractive remuneration and bonus opportunities for Swedish Customer Support Advisor / Technical Support Advisor;
Advancement opportunities in our internationally active company;
Working independently and responsibly as part of a dynamic team, with flat; hierarchies and a first-name workplace culture;
Challenging and varied back office functions;
Great office with modern workspaces;
Location – Essen – is very easily accessible by public transport.
Apply now to firstname.lastname@example.org with your up to date CV
We look forward to hearing from you!
This position is not for you but you know someone who could be interested? Why not refer a friend and we will give you €150 if their application is successful!