• Full Time
  • Malta

Our client is the market leader in managing user generated content and creating online trust. This company contributes with online companies and helping them to deliver a safe and positive user experience.

The position GERMAN CUSTOMER SERVICE AGENT is to be relocated in MALTA, which is a tiny island in the heart of the Mediterranean, but its history, culture, scenery and lifestyle has fascinated so many.

 

MAIN DUTIES:

  • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions.
  • Post-reviewing of ads on the public site in order to detect non desired content.
  • Prevent and detect frauds on the site (specialists).
  • Review e-mails to identify frauds and take appropriate action (specialists).
  • Manage filters (specialists).
  • Handle the daily management of all incoming customer support inquiries by e-mail (customer support).

 

REQUIREMENTS:

  • German (native language) & English (fluent).
  • High school degree
  • Previous work experience (preferably also from a repetitive job and with customer support).
  • Strong PC and internet skills.
  • Strong attention to detail.
  • Good problem solving skills.
  • High level of service orientation.
  • Strong team player.
  • Understanding attitude, logical thinking, flexibility and good under pressure.

 

WE OFFER:

  • ATTRACTIVE SALARY plus PERFORMANCE BONUSES.
  • Relocation Assistance: €200 flight reimbursement (after 6 months) + 5 nights B&B.
  • Stable work.
  • Career development.

 

HOW TO APPLY?

Don’t hesitate and send me your updated CV at jobs@mgirecruitment.com

BESDE

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