• Full Time
  • Malta

Our client is the market leader in managing user generated content and creating online trust. This company contributes with online companies and helping them to deliver a safe and positive user experience.

The position GERMAN CUSTOMER SERVICE AGENT is relocated in Malta, which is a tiny island in the heart of the Mediterranean, but its history, culture, scenery and lifestyle has fascinated so many and for so long.

MAIN DUTIES:

  • Pre-review ads to ensure content quality and either approve or refuse them depending on whether they apply to the documented rules or other written instructions
  • Post-reviewing of ads on the public site in order to detect non desired content
  • Prevent and detect fraud on the site (specialists)
  • Review e-mails to identify fraud and take appropriate action (specialists)
  • Manage filters (specialists)
  • Handle the daily management of all incoming customer service support inquiries by e-mail (customer support)

REQUIREMENTS:

  • German (native language) & English (fluent)
  • High school degree
  • Previous work experience
  • Strong PC and internet skills
  • Strong attention to detail
  • Good problem solving skills
  • High level of service orientation
  • Strong team player
  • Understanding attitude, logical thinking, flexibility and good under pressure are attributes you should have

ON OFFER:

  • ATTRACTIVE SALARY plus PERFORMANCE BONUSES
  • Relocation Assistance: €200 flight reimbursement (after 6 months) + 5 nights B&B
  • Stable work
  • Career development and expansion

BESDE

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