Are you looking for a new Experience? Stop looking for other options, this is an experience suited for your needs – Customer Service

Benefits:

  • Attractive salary in Athens, Greece
  • Performance Bonus
  • Relocation package (flight ticket, 2 weeks hotel accommodation, assistance in finding permanent accommodation)
  • Excellent initial and follow-up training
  • Free Greek language courses
  • Professional working environment with friendly atmosphere
  • Wide range of social, cultural and recreational activities

Profile:

  • Fluent in French and in English
  • Excellent PC skills including compatibility with Microsoft Office products
  • High proficiency in web-based (internet) skills
  • Ability to quickly learn and navigate various customer management platforms
  • Able to problem solve in real-time
  • Ability to understand and capture relevant / important data during customer interactions – Customer service support

Key Competencies:

  • Consistently deliver outstanding quality customer service to cardholders
  • Display persistence in pursuing excellent outcomes for customer, providers and clients using customer service support
  • Ability to problem solve, organize and prioritize solutions for all customers service issues
  • Displays initiative in meeting team SLAs and managed expectations
  • Demonstrates ability for continuous learning and knowledge sharing and providing excellent customer service
  • Ability to multi-task and manage multiple priorities without supervision

Job description:

Agents are responsible for servicing all queries relating to associated programs and services via telephone, fax and/or email and provide excellent customer service. Agents are required to take advantage of every customer service support interaction as an opportunity to create customer loyalty and increase the client’s competitive advantage within the industry. Location – Athens, Greece

TPGFR

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