Excellent opportunity to relocate to Portugal for fluent French speaking Customer Service Representatives

Benefits:

  • Relocation package included!
  • If you live abroad, a first month of free accommodation in Lisbon will be provided, after 6 months in the company they will reimburse you for your flight, up to 400€
  • Working contract since day one
  • Initial and continued training
  • Base salary + monthly performance bonus + monthly transportation allowance
  • Private Health Insurance if you decide to stay with us for more than 6 months
  • Multicultural environment, which is a big help to develop your interpersonal skills and improve your language skills
  • Opportunities to develop your career, with internal progression
  • To help you enjoy your stay in Lisbon and make the most of your experience, you will profit from our partnerships with several entities, namely with gyms, restaurants, beauty centers, pharmacies, etc.!

 

General requirements:

  • Fluency in French (C2 Level)
  • B1/B2 level of English
  • Availability to work in rotating shifts from Monday to Saturday, from 7 am to 7pm (schedules depend on the project), with 2 days off per week
  • Good computer skills
  • Any kind of previous experience or contact with clients
  • Excellent communication skills
  • Good listening and empathy skills
  • Good time management skills
  • Team spirit and flexibility
  • Affinity to customer service support

 

Job description:

  • As a customer support employee, you answer customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer service experience
  • Keep in contact with clients by receiving incoming calls and emails, managing claims and requests in Dutch language

About the employer:

That are a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels servicing a progressive list of clients.

They are based in Lisbon, Porto and Braga Portugal

WEBFR

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.