Benefits:

  • Relocation assistance – reimbursement of initial travel costs • 7 nights in a hotel in the center of the city on arrival at the expense of the employer •
  • Support in finding permanent accommodation
  • Advance payment in salary at the request of the employee (transferred to bank account within 5 working days) to assist with the first month’s rent
  • Full-time hours
  • 28 days of vacation leave
  • Discount scheme for employees, pension scheme
  • Competitive salary
  • A light, modern and exciting workplace with excellent staff facilities • Performance-related remuneration
  • Voluntary medical plan
  • Life insurance
  • Annual remuneration and recognition events
  • Holiday pay
  • Stakeholder pension plan
  • Team and corporate events Compensation:
  • Salary: 16,598GBP • With bonus = 18.998GBP
  • Working time: 40 hours per week rotation offset pattern.
  • Monday and Sunday from 07: 00-18: 00

 

Requirements:

  • Fluent Dutch • Average English
  • Secondary educational diploma / GED responsibilities:
  • Answer telephone calls and treat them quickly, efficiently and with empathy to ensure a positive experience for our customers.
  • Validate customer service rights.

Provide hardware and software Telephone support with the aim to consistently achieve set goals.

  • Taking responsibility and responsibility for all relevant customer questions.
  • Escalate calls that can not be solved locally, if applicable.
  • Obtain accurate customer data and adjust the handling system if necessary.
  • Manage internal relationships positively.
  • Make a positive contribution to achieving performance targets in all aspects of the teams’ activities.
  • Use and improve knowledge bases through feedback.
  • Ensure through the team that all Service Level Agreements (SLAs) are consistently met.

If you want to evolve in a multicultural and dynamic environment, an incredible opportunity awaits you by being a customer advisor in Belfast! Immerse yourself in one of the most beautiful landscapes in Games of Thrones!

COBNL

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.